The Ohio Department of Agriculture has issued a stop-sale order for propane deliveries from propane trucks owned and operated by Thrifty Propane. The order prohibits the use of any and all Thrifty Propane trucks throughout the State of Ohio for commercial (sales or delivery) purposes unless approved by the Department.
Following up on complaints that Thrifty Propane overcharged customers for the quantity of propane actually sold and that the company was operating trucks that were not properly licensed or inspected, the department’s Division of Weights and Measures ordered the company to bring all of their propane trucks for testing and recertification in January. After the company failed to submit their trucks for testing for two months, the stop-sale order was issued on April 5, 2016.
The state’s metered truck testing and licensing laws, overseen by the department’s Division of Weights and Measures, help ensure that consumers are always receiving the amount of product they are paying for. Consumers who have concerns about deliveries before or after the stop-sale order issued on April 5 should contact the department’s Division of Enforcement at 614-728-6240.